Help
Need Help? We’ve Got You
We know feeding a baby can get messy. So we made getting help easy. Whether you have a question about your order, want to ask how to use a flavour, or just need someone to cheer you on — we are here.
💌 Contact Us
Email:
For general questions, help with your order, or product support, send us a message at
hello@babyspicefoods.com
We aim to reply within 24 to 48 hours, Monday through Friday.
Instagram DMs:
We are also available on Instagram @babyspicefoods. Our DMs are open for friendly questions or quick tips.
🚚 Shipping Info
We currently ship across Canada. Orders are processed within 2 to 3 business days and typically arrive within 3 to 7 business days after they are shipped.
Shipping rates are calculated at checkout based on your location.
🔄 Returns and Refunds
We are a small business and due to the nature of our food products, we cannot accept returns. However, if there is an issue with your order — such as damage, a missing pouch, or a quality concern — please contact us right away at hello@babyspicefoods.com.
We want to make it right.
📦 Order Questions
Not sure if your order went through? Didn’t receive your confirmation email?
Start by checking your spam or junk folder. Still nothing? Reach out and we will confirm your order status for you.
🥄 Product Questions
Wondering how much to use or which blend to start with? Head over to our How It Works page or check out our FAQ for quick answers.
You can always email us too. No question is too small.
💛 We’re Parents Too
We built this company as parents trying to feed our own baby better. We are not here to judge. We are here to support. Whether your baby is on their first spoonful or your toddler is going through a beige food phase, we’ve been there. You’re doing great.