Purchase Options and Cancellation Policy

Last updated: September 22, 2026

We want ordering from Baby Spice Foods to feel simple and transparent. This policy explains the purchase options that may be available through our website and when an order can be changed or cancelled.

One-Time Purchases

Unless clearly identified as a subscription, pre-order or other recurring purchase, all products are sold as one-time purchases.

The full product price, applicable taxes, shipping charges and any other disclosed fees will be shown at checkout before payment is completed.

Placing an order does not guarantee acceptance. Baby Spice Foods may decline, limit or cancel an order for a lawful reason, including:

• Product unavailability;

• Pricing, inventory or website errors;

• Incomplete or inaccurate customer information;

• Suspected fraud or unauthorized payment activity;

• Suspected unauthorized resale;

• Delivery restrictions; or

• A violation of our policies or Terms of Service.

If we cancel an order after payment has been collected, we will refund the cancelled portion to the original payment method.

Cancelling or Changing an Order

If you need to cancel or change an order, please email grayson@babyspicefoods.com as soon as possible and include your order number.

We will make a reasonable effort to help. However, because we work to prepare and ship orders quickly, we cannot guarantee that an order can be changed or cancelled after it has been submitted.

An order can only be cancelled or changed if it has not yet entered processing, packing or fulfilment. Once preparation or fulfilment has begun, the order cannot normally be cancelled, changed or redirected.

Orders that have already shipped cannot be cancelled. Because our products are food products, purchases remain subject to our Return and Refund Policy and are generally final sale.

Address Changes

Customers are responsible for reviewing their delivery information before completing an order.

If an address needs to be corrected, contact us immediately. We will try to update it, but changes cannot be guaranteed after an order has been placed.

Baby Spice Foods is not responsible for delays, failed deliveries, returned packages or losses caused by incorrect or incomplete information supplied by the customer. Additional shipping charges may apply if an order must be resent.

Duplicate or Accidental Orders

Please contact us immediately if you believe you placed a duplicate or accidental order.

We will try to cancel the additional order if it has not entered processing or fulfilment. Once processing has begun, the order will be treated as final sale.

Pre-Orders

From time to time, Baby Spice Foods may offer products for pre-order. The estimated availability or shipping period will be displayed on the applicable product page.

Pre-order dates are estimates and may change because of production schedules, ingredient availability, packaging, regulatory requirements, carrier delays or other circumstances beyond our reasonable control.

A pre-order may be cancelled only before it enters production allocation, processing or fulfilment. Once inventory has been committed or fulfilment has begun, the pre-order is final sale unless otherwise required by law.

If Baby Spice Foods cannot fulfil a pre-order, we may cancel it and refund the amount paid for the unavailable product.

Products purchased in the same order as a pre-order may be held and shipped together unless otherwise stated.

Subscription Purchases

If subscription purchasing is offered, the product page and checkout will clearly identify:

• That the purchase is recurring;

• The price and delivery frequency;

• When recurring charges will occur; and

• How the subscription may be changed or cancelled.

By purchasing a subscription, you authorize Baby Spice Foods and its payment provider to charge your selected payment method at the stated frequency until the subscription is cancelled.

Cancelling a Subscription

You may cancel future subscription renewals through your customer account, where available, or by emailing gra